SUA Media

Support

Need help with the SUA app? We are here.

Contact us

Email studiocreative@suamedia.com and we will get back to you within two business days. Telling us your device model and iOS or Android version helps us answer faster.

Common questions

Why does SUA ask for my location?

To show news, restaurants, and events near you. You can deny or turn off this permission at any time in your device settings; the app still works and falls back to a default market.

Do I need a paid music subscription?

No. SUA Radio is free to listen to. If you want your own library and playlists inside SUA, you can connect Apple Music, Spotify, or Amazon Music using a subscription you already pay for.

How do I turn notifications on or off?

Open Settings in the app and use the Notifications switch, or change it in your device settings at any time.

How do I change or delete my profile information?

Go to Settings, then Edit profile. Everything there is optional and can be cleared. To delete your account entirely, email us and we will remove your profile and push tokens.

The audio stopped when I locked my screen

Make sure SUA is allowed to play in the background in your device settings. If the problem continues, email us with your device model.

Legal

Privacy Policy  ·  Terms of Service  ·  AdChoices

SUA Media LLC

Orlando, Florida, United States
studiocreative@suamedia.com

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